Samsung Phone Keeps Restarting? 5 Problems and Solutions

Samsung phones are widely popular and are equipped with advanced features and technology. However, like any electronic device, Samsung phones are not immune to technical issues. One such issue that Samsung phone users may encounter is the phone repeatedly restarting without any apparent reason. Not only can this be frustrating, but it can also affect the phone’s performance and battery life.

If you are experiencing this issue with your Samsung phone, it’s important to identify the underlying cause and take the necessary steps to resolve it.  In this article, we will explore the common reasons why Samsung phones keep restarting and provide solutions to help fix the problem.

From software glitches to hardware issues, we will cover a range of troubleshooting methods that can help restore your phone’s functionality and stability. So, if you are experiencing a Samsung phone that keeps restarting, keep reading to find out what might be causing the issue and how to fix it.

Common Reasons

Samsung Keeps Turning Off

To tackle the common issue of Samsung phones restarting, you need to understand the possible reasons and solutions. In order to fix the problem effectively, identify whether it’s related to overheating, outdated software, battery issues, or hardware problems. Let’s take a closer look at each of these sub-sections to resolve the problem.


Samsung phones face a common issue of experiencing excessively high temperatures. This overheating is caused by various factors, including excessive use of apps or features that consume power rapidly, damaged hardware components, or leaving the phone in direct sunlight for prolonged periods. If any of these factors are identified as the cause of overheating, it’s important to take steps to remedy the problem.

These include closing all applications that are not currently needed and keeping the phone out of direct sunlight. Additionally, checking for any damaged hardware should be done regularly. It’s important to note that overheating can lead to other issues such as battery drain and ultimately device failure if not addressed promptly. Therefore, taking the necessary precautions can aid in prolonging the lifespan of the device and reducing maintenance costs.

Recently, Samsung has implemented various mechanisms in their devices that prevent overheating, such as adaptive cooling and thermal management systems. However, even with these improvements heeding caution remains an essential part of maintaining a healthy phone. In one instance a user experienced sudden shutdowns due to an overheated phone while on vacation abroad. Unfortunately replacing parts was difficult resulting in costlier repairs than necessary.

Outdated Software

When using a Samsung device, it is crucial to keep the software up-to-date to prevent random restarts. Older versions of software may not work well with newer applications and this could cause the device to malfunction. Not updating your Samsung device can also expose your phone to security risks. Updating software should be done regularly when new updates pop up on your device.

These updates contain essential improvements that resolve compatibility issues and provide enhanced functionality for your phone. Ignoring them could lead to more significant issues, such as crashes, corrupted files, loss of data, or worse. It is vital to note that although automatic updates are available, manual updates offer more control over the process and ensure you download only what you need. You can always check for System Updates under Settings > Software Update and simply download the necessary patches without having the latest version every time.

Battery Issues

Samsung phones sporadically restarting due to issues with their power source is a common occurrence witnessed by many. This problem can come up as a result of several factors, including charging problems, damaged power connectors, and malfunctions in the battery. Additionally, continuous use of many apps simultaneously or when handling tasks that demand hefty computational power might cause excessive strain on your phone’s battery leading to recurrent rebooting.

Such usage causes your battery to discharge quickly resulting in the insufficiency of energy needed for smooth operations. If your phone restarts randomly and repeatedly, it is likely that you have a battery issue that requires professional assistance. It might be necessary to acquire a new and high-quality replacement battery fitted by certified repair technicians.

Proper maintenance of the battery is essential as allowing it to over-discharge or leaving it plugged in for an extended amount of time may damage the performance of your device’s power source, making you encounter more issues further. One significant aspect overlooked after Samsung phone restoration is monitoring how frequently an app consumes your device’s resources while running processes in the background.

Running apps are responsible for draining the energy from your phone’s batteries hence necessitating sporadic shutdowns. Activating optimization settings will always help increase performance levels while minimizing energy usage. Sources note that corroded power connectors often result from environmental factors such as moisture or dust settling on the pins causing disruptions in electricity flow and affecting stable operation which on occasion leads to restarting problems.

Hardware Problems

The glitches in the internal parts or functions of Samsung devices can manifest as operational disturbances. Technological regulations are notorious for causing unexpected shutdowns and restarts, which can lead to the loss of important data. It’s imperative to have knowledge about these hardware mishaps so that you can comprehend the source of the problems and rectify them. Issues with the physical components like batteries, chargers, power buttons, etc., can cause device instability resulting in constant reboots.

It’s important to check if the said parts are damaged or not working efficiently. Inadequate cooling systems may also lead to overheating, which prompts frequent restarting. Apart from technological defects, improper handling, moisture contact, and environmental factors like heat and humidity may also cause recurrent phone restarts. It has been reported that many Samsung Galaxy devices incurred random restarts due to a technical glitch called “Power cycling.” This problem stems from an anomaly in software that leads to indefinite cycles of booting up and restarting.

Troubleshooting Solutions

To troubleshoot the issue of your Samsung phone restarting frequently, you need to employ a few solutions. Clear cache partition, restarting in safe mode, checking for software updates, resetting network settings, and factory resetting can be some useful methods.

Clear Cache Partition

To optimize the performance of your Samsung phone, cleaning the system can help. Removing your phone’s outdated cache files can be done by clearing out its Cache Memory Partition. Here is a simple guide to help:

  • Turn off your phone completely.
  • Hold down the volume up button, power button, and home button simultaneously for a few seconds until you see a blue screen appear.
  • Use volume keys to highlight ‘Wipe Cache Partition
  • Press the power button to select it

Clearing Cache Memory Partition helps in cleaning out junk files or apps that take up memory space, which slows down your phone’s performance. It’s important to ensure that all the applications are updated regularly and remove those which aren’t required anymore.

Check-in with Samsung customer support if restarting continues even after wiping Cache Partition or if further troubleshooting solutions are required for optimal performance of your device. In Safe Mode, your Samsung phone is like that friend who never drinks at a party, is always reliable, and never causes any chaos.

Restart in Safe Mode

To tackle the issue of unexpected restarting on Samsung phones in a secure manner, one must consider booting the device into an environment where only essential applications are allowed to run. This process is commonly referred to as Safe Mode boot. Here’s a 6-step Semantic process to execute this mode:

  • Press and hold the Power button until your phone vibrates.
  • Release the Power button and immediately press and hold the Volume down button.
  • Keep holding the Volume Down button until your phone finishes restarting.
  • You’ll see the words ‘Safe mode’ in the bottom left corner of your screen when it’s complete.
  • While in Safe Mode, you can uninstall any third-party apps that might be responsible for causing issues, by following similar steps as that of uninstallation from normal mode.
  • To reboot your phone out of Safe Mode, simply restart it again (power button plus volume down) normally like you usually would.

It’s worth noting that while in Safe Mode, basic functions such as making calls or sending texts will continue to work without any issues. If even after a troubled-safe-mode-boot-and-uninstalling-problematic-apps scenario, one still faces restarting woes on their Samsung Smartphone models then contact Samsung Support Centre.

Check for Software Updates

Samsung Phone Keeps Restarting

Ensuring that your Samsung smartphone is updated to the latest version of its operating system can resolve frequent restarts. Regularly verifying if there are new software updates available for your device will prevent it from facing any technical hitches and possible bugs that may trigger restarts. This process not only ensures that you have access to new features but is also critical in enhancing device security against digital threats.

It’s crucial to keep tabs on regular updates as they are usually packed with stability improvements, which could result in improved battery life and general performance. When an update notification pops up on your phone, ensure it is downloaded over a stable Wi-Fi connection instead of using mobile data to avoid disconnection issues. It would be best if you did this to make certain that the upgrade process runs seamlessly without any possible interruptions.

Keeping track of the history of previous software updates and how they addressed similar issues which triggered random heart starts on your Samsung phone can arm you with knowledge regarding how these problems were previously solved. Therefore, pinpoint the ones relevant to you and check them out before resorting to hardware repairs or replacements. Give your Samsung phone a fresh start with a reset – like a therapy session, but for your device’s network.

Reset Network Settings

The process of restoring original network settings on Samsung devices can be pivotal in addressing device issues. This procedure is focused on rectifying network disconnection, troubleshooting connectivity issues, and ensuring the restoration of device default settings. A 4-step guide to reset Samsung phone’s network setting:

  • Begin by accessing the “Settings” option on your device.
  • Select “General Management” and then tap on the “Reset” option
  • Click on “Reset Network Settings”, authenticate with your relevant credentials if prompted, and then finally confirm the action by clicking the reset
  • Wait for a while until your device restarts and all the internet services reconnect

It is important to note that during this process, all existing VPNs, Wi-Fi passwords, and mobile network APN settings will be deleted and set back to their original state. Additionally, you will need to reconfigure mobile data from scratch.

Factory Reset

Reset Your Samsung Phone to Factory Settings

Hence, if you are facing issues with your Samsung phone restarting frequently, it is recommended to go for a ‘Complete Reset.’ This will help in restoring your device to its original settings and can even fix major software-related problems. Here’s a straightforward six-step guide for performing the reset:

  • Go to ‘Settings.’
  • Tap on ‘General Management.’
  • Select ‘Reset.’
  • Click on ‘Factory Data Reset.’
  • Read the instructions carefully and then hit ‘Reset.’
  • Enter the password or PIN (if asked) and tap on “Delete All.”

It is important to note that this method will erase all data from your device, including contacts, pictures, text messages, and apps. Before proceeding with the reset process, it is highly recommended to back up all data. To further ensure that your phone functions smoothly after resetting it, follow these suggestions:

  • Update your software regularly
  • Install antivirus software
  • Avoid downloading third-party applications from unknown sources

While updating the software ensures that you have access to bug fixes and security updates, installing antivirus software helps protect against viruses and other malware that can cause your phone to reboot continuously. Finally, avoiding unauthorized app downloads eliminates the risk of malicious apps affecting your phone performance. When all else fails, leave it to the pros to fix your Samsung phone restart woes.

Getting Professional Help for Samsung Phone Restarting

To get professional help for your Samsung phone restarting with the solutions we’ve covered, there are various options available. You can contact Samsung Customer Support, visit a Samsung Service Center, or take your phone to a third-party repair shop. Each sub-section offers unique advantages and disadvantages depending on your needs.

Contact Samsung Customer Support

Samsung Customer Support

If you require support for your Samsung device restarting unexpectedly, there are a variety of ways to resolve the issue. Samsung’s customer support team is available to assist you via phone, live chat, or email. Provide them with relevant information such as the model number and symptoms of your device’s malfunction. The team may inquire about other relevant information during their investigation before providing a solution.

A software update or factory reset may be required as a last option. If you are an experienced user, they may advise you on carrying out these procedures manually. Furthermore, Samsung provides online resources that can help address specific issues and provide troubleshooting assistance in real-time. These resources include downloadable user manuals, FAQs, and community forums where other users supply knowledge based on shared experiences.

Users who have attempted various solutions but still face trouble restarting their Samsung devices should contact Samsung immediately. Do not hesitate or experiment with risky solutions that could cause more damage. In November 2020, Samsung acknowledged a critical error for some Galaxy S20 models where the phone would restart several times in quick succession due to faulty updates being sent out via OTA (over-the-air) services. Various software patches were issued throughout December 2020 to address this issue, however, some owners were required to collate data so that Samsung could further examine the root cause of the problem affecting their specific devices.

Visit a Samsung Service Center

These centers offer solutions to problems that you may not have the technical know-how to solve. Their experienced technicians can diagnose and troubleshoot the issue, using specialized equipment to detect and repair any hardware or software malfunctions. One benefit of visiting a Samsung service center is that they offer authentic replacement parts that are compatible with your phone model. Furthermore, their services come with warranties ranging from 90 days to one year, depending on the type of repair done.

In addition to offering solutions, Samsung service centers also provide value-added services such as data backup and restoration. This ensures that your personal information remains safe in case there is a need for a factory reset during troubleshooting. I had a friend who had issues with frequent phone restarts but was hesitant about seeking professional help. After trying numerous online solutions without success, he finally visited a Samsung service center where his device was fixed in no time. The relief on his face was evident as he realized how much stress he had saved himself by taking that step.

Take Phone to Third-Party Repair Shop

Third-Party Repair Shop

When facing the issue of your Samsung phone restarting repeatedly, seeking professional assistance can help resolve the problem. Opting for third-party repair shops is an alternative to directly contacting Samsung. These repair shops offer a range of services, including identifying software and hardware issues, sourcing replacement parts if needed, and fixing the problem. They are known to be relatively affordable and effective.

However, before selecting a third-party repair shop, ensure their reputation through online reviews or word-of-mouth referrals. Make sure they use genuine parts and provide a warranty on their services. Some may also offer mobile repair options, saving you from making trips to the service center.

Preventing Samsung Phones from Restarting

To prevent your Samsung phone from restarting, you need to follow some simple tips. With these solutions, you can avoid the inconvenience and potential data loss that can be caused by frequent restarts. Keep your phone up-to-date, be mindful of overusing it, and use only compatible accessories to prevent unnecessary stress on the components. To minimize the likelihood of problematic apps, install only reliable ones. Additionally, learn how to take care of your phone’s battery life to prevent unexpected shutdowns.

Avoid Overusing Phone

Samsung Phone

Using a smartphone for extended hours can lead to various problems like overheating, battery draining, slowing down, and automatically restarting. To prevent this inconvenience, one must follow specific practices that reduce the chances of a phone’s restart. To avoid forcing your phone’s processor beyond its capacity, limit multi-tasking as it puts enormous pressure on the phone’s CPU. Close irrelevant or unused apps running in the background as they consume the battery.

The brightness level of the screen should be adjusted as higher brightness causes overheating and tired eyes. Finally, keep your software up-to-date as it fixes any bugs and improves overall performance. It is essential to remember that prolonged usage leads to reduced longevity of your device and limits its capabilities after some time. By limiting continuous use and implementing these steps to maintain efficiency, users can expect their phone performance quality retention in the long run.

Use Only Compatible Accessories

To ensure the smooth functioning of your Samsung phone, always opt for accessories that are suitable for your device. Using only compatible accessories can prevent your phone from restarting and causing any further damage. Here are a few essential points to consider:

  • Use only certified charging cables and adapters that meet Samsung’s quality standards.
  • Avoid using unauthorized accessories as they can harm your phone’s battery life and overall performance.
  • Always use original Samsung batteries as counterfeit batteries can lead to overheating and potential hazards.
  • Verify the compatibility of third-party cases or covers before purchasing them.

It is crucial to note that using non-compatible accessories can not only restart but also cause permanent damage to your device. Thus, it is advisable to invest in genuine components to avoid any inconvenience. Choosing the wrong aftermarket accessory could lead you towards poor performance, irregular restarts, and other significant issues that may be expensive to recover from. Therefore, ensure you choose compatible accessories carefully, as neglecting this matter might cause serious problems later on.

Install Reliable Apps

Samsung apps

When it comes to safeguarding your Samsung phone against unintended restarts, the installation of trustworthy applications is paramount. Not only do reliable apps enhance the performance of your device, but they also prevent software malfunctions that may lead to persistent restarts. Here are four steps to follow when installing apps for your Samsung phone:

  1. Check the app’s ratings and reviews: Before downloading an app, ensure that it has positive ratings and plenty of good reviews from other users.
  2. Go for known developers: Stick with app developers that are well-known in the tech industry. This way, you’ll minimize your risk of encountering malware or bloatware.
  3. Avoid sideloading apps: Resist the temptation to download apps from third-party sources as these can introduce malware and security risks to your device.
  4. Update regularly: Keep all your apps up-to-date as this will ensure optimal performance and security on your device.

Remember that a reliable app will perform its functions as advertised without compromising user experience and stability. Furthermore, it’s essential to conduct regular maintenance on your phone by clearing cache data, uninstalling unused apps, and optimizing battery usage. By doing so, you’ll reduce the memory load on the device, which is one of the most common causes of persistent restarts.

One example where failure to install reliable apps led to disastrous consequences was in 2016 when a gaming app known as ‘Clash Royale’ caused many Samsung phones to shut down or reboot repeatedly. It turned out to be an issue with the app itself being incompatible with certain Samsung devices. Therefore always make sure that before downloading any application do thorough research regarding compatibility issues with your phone model.

Take Care of Battery Life

One way to ensure that your Samsung phone does not restart unexpectedly is by optimizing its battery life. Here are some tips on how to Take Care of Battery Life:

  • Reduce display brightness
  • Limit the use of power-hungry apps
  • Close unused apps
  • Avoid charging overnight
  • Use battery-saving mode when necessary

It’s also important to note that consistently using fast-charging methods can harm your battery over time. Instead, it’s recommended to use the slower, more traditional method of charging. By taking these steps, you can optimize your phone’s battery life and reduce the chances of unexpected shutdowns. Don’t miss out on maximizing your Samsung phone’s potential! Follow these simple steps to take care of its battery life and avoid any inconvenience caused by sudden restarting.


Can updating my Samsung phone’s software resolve the restarting issue?

Yes, updating your software can potentially resolve the restarting issue, as it may fix any known bugs or compatibility issues with apps and system processes.

How do I check for software updates on my Samsung phone?

To check for software updates on your Samsung phone, follow these steps:

  • Open the Settings app on your phone.
  • Scroll down and tap Software update.
  • Tap Download and Install to check for available updates.

Can a faulty SD card cause my Samsung phone to restart?

Yes, a faulty or corrupted SD card can cause it to restart. Try removing the SD card and checking if the issue persists. If the problem is resolved, consider replacing the SD card or formatting it to fix any errors.

How do I back up my data before factory resetting my Samsung phone?

To back up your data before factory resetting it, follow these steps:

  • Open the Settings app.
  • Scroll down and tap Accounts and Backup.
  • Tap Backup and Restore, then select the data you wish to back up (e.g., contacts, messages, and media files).
  • Choose the desired backup location (Samsung Cloud, Google Drive, or external storage) and follow the on-screen instructions to complete the backup process.

Should I install a third-party antivirus app to prevent my Samsung phone from restarting?

While installing a third-party antivirus app can help protect it from malware, it is not a guaranteed solution to prevent it from restarting. Ensure that you only install trusted apps from the Google Play Store and regularly update software to minimize potential issues.

What should I do if none of the solutions mentioned above resolve my Samsung phone’s restarting issue?

If none of the solutions mentioned above resolve your Samsung phone’s restarting issue, consider contacting Samsung support or visiting an authorized service center for further assistance and potential repairs. It is possible that your phone may have a hardware issue that requires professional attention.


In conclusion, if your Samsung phone keeps restarting, it can be a frustrating experience, but there are several ways to troubleshoot and resolve the issue. From performing a soft reset to checking for software updates or even replacing hardware components, there are a variety of solutions available depending on the root cause of the problem. It’s important to identify the underlying issue to avoid further damage or issues with your phone’s performance.

By following the steps outlined in this article, you can diagnose and fix the problem, ensuring your Samsung phone runs smoothly and efficiently. Remember to always take the necessary precautions, such as backing up your data and seeking professional help if necessary, to avoid causing further damage to your device. With the right approach and knowledge, you can resolve the issue of a Samsung phone that keeps restarting and continue enjoying your device to its fullest potential.